The PBX Operator is responsible for incoming calls and transferring calls to other individuals. The crucial roles of the PBX Operator jobs are to route calls, transfer information, and handle the administrative duties.
The operators mainly work in the office environment, and they should have excellent communication skills. A PBX Operator must also have robust communication skills and showcase customer service accomplishment.
The telephone operator takes care of the private branch exchange switchboard and receives incoming calls. The professional also makes new connections for long-distance and takes and transmits messages.
A PBX Operator performs various tasks such as typing, checking, and recording information. It is the responsibility of the PBX Operator to compile information and prepare reports. switchboard operator